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Service in our center is attention to each client and an individual approach to each task. Trust your car to professionals
Chevrolet
Mailina Street, 240
Sales Department: 5588
Service center:
Mon–Fri: 09:00 - 21:00
Sat–Sun: 09:00 - 19:00
Chevrolet
Suyunbaya Avenue, 159a
Sales Department: 5588
Service center:
Mon–Fri: 09:00 - 21:00
Sat–Sun: 09:00 - 19:00
Latest news

Corporate Social Responsibility Report 2024
Kazakhstan-based automobile company Allur has released its annual corporate social responsibility report, highlighting key initiatives implemented in 2024.
The company continues to consistently integrate sustainable development principles into its operations, supporting projects in education, sports, culture, the environment, and social support. Priorities include developing engineering professions, promoting the Kazakh language, promoting a healthy lifestyle, and providing emergency assistance.
"We believe that sustainable business is built not only on economic results but also on social responsibility. That is why social initiatives remain an important part of our strategy," noted Oksana Valeryevna Kholstinina, President of Allur Group of Companies.
The full report can be found here.
12.10.2025 • 01:37

Car, loan, and license plates—all in one, no need to visit the tax office
Astana, July 31, 2025 – Eurasian Bank announced the launch of the country's first end-to-end digital loan for the purchase of a new car, where all stages of the process – from application to registration and registration plate receipt – are fully online. The Eurasian Drive project was implemented in partnership with the Kazakhstani automobile company Allur.
On average, the process takes no more than an hour from the moment a car is selected at the dealership. Until now, online registration in Kazakhstan was only available for used cars in transactions between car owners. New car buyers had to submit a package of paper documents to the Public Service Center for the initial vehicle registration.
With the support of the Ministry of Internal Affairs, the International Center for Information Technologies and Agrarian Policy, the Government for Citizens NJSC, and NIT JSC, integrations were implemented and a process was created that makes the car loan the first truly end-to-end digital process, minimizing the time it takes to purchase a car and simplifying the client's interactions with the bank, dealer, and government agencies.
"Together with our partners, we've simplified the car buying process to a three-in-one experience: choosing a car at the dealership, applying for a loan, and receiving the registration certificate—all without paperwork or bureaucracy. Everything is done online in under an hour. As market leaders, the launch of this new generation of loans is a logical step in the development of digital services and a new industry standard for convenience, speed, and security. Eurasian Drive complies with all government requirements and ensures complete transparency. We're happy for other market participants to follow suit," noted Lyazzat Satieva, Chairperson of the Management Board of Eurasian Bank.
The application process involves several automated steps. After selecting a car at the dealership, a manager enters the client's personal information into the system—just their IIN and phone number—as well as the vehicle specifications and down payment amount. Upon approval for financing, all documents and agreements between the client, the bank, and the dealership are signed online using a digital signature, and the down payment can be made by card or at the dealership's cash desk.
Once the transaction is confirmed, a digital package of documents is automatically generated and vehicle registration is initiated. During this step, the client selects a registration number (including VIP), pays the state fee, undergoes identification, submits an application to the Ministry of Internal Affairs, and establishes a bank lien on the vehicle. The registration certificate will immediately appear in the digital documents. You can pick up the original license plates and documents at a convenient time at a designated public service center without having to wait in line.
"Digitalization is gaining momentum in the country, and it's especially gratifying to see how everyday processes are being simplified for people. The launch of initial online registration is an important step toward a convenient and modern customer experience when purchasing new cars. We are proud to have provided full technical integration and become part of the first fully digital auto loan for Kazakhstanis. I would like to thank Eurasian Bank for their technological partnership and the launch of this unique project. We understand that people's needs are changing – they expect simple, clear, and fast solutions. "And we strive to meet these expectations," emphasized Mukhamed Alimkhanov, Managing Director of Retail at Allur Group of Companies.
The solution is aimed at those who value speed, transparency, and convenience. A fully digital car loan is now available at Allur dealerships.
12.10.2025 • 01:11
FAQ
How to make an appointment at a service center?
You can make an appointment online via the Allur website, by calling the contact center, or directly with an authorized dealer. You will be offered a convenient time and a service center near you.
What should I do if I missed my appointment?
If you were unable to arrive at the appointed time, simply contact the service center. They will help you choose a new date and time without additional penalties.
Why do I need scheduled maintenance?
Scheduled maintenance helps maintain the safety, reliability, and service life of your vehicle. Regular checks help identify minor faults in time and avoid serious breakdowns.
Do I need to pay for scheduled maintenance?
Yes, scheduled maintenance is paid for according to the manufacturer's regulations. If your vehicle is under warranty, servicing at an authorized dealer is necessary to maintain it.
What happens to the warranty after servicing?
When undergoing maintenance at official Allur service centers, the warranty is retained in full. All work is recorded in the vehicle's service history.
My car is not under warranty, how do I schedule a service appointment?
You can schedule a service appointment in the same way as new car owners - online, by phone or at a dealership. All types of diagnostics and repairs are also available for cars without a warranty.
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